Quality

Quality / PQASSO
The quality of service delivered to our service users and colleagues is very important to Cork CIL. It is fundamental to achieving our mission and meeting the requirements our service level agreement. At Cork CIL we are developing various tools to ensure that we maintain and continuously improve our service and its standards.

PQASSO
In 2011 the Cork CIL Board of Management committed to the on-going development of quality services through the PQASSO framework

PQASSO is a Practical Quality Assurance System for Small Organisations. PQASSO was specifically designed for voluntary and community sector. It was first introduced in 1997 and has been widely used by thousands of organisations nationally and internationally. PQASSO will provide Cork CIL the means to analyse our strengths and areas for improvement and to set about a programme of continuous improvement in the quality of our services.

PQASSO  updates  will be regularly  posted so  WATCH  THIS  SPACE  ………